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1, allée Belharra
64600 Anglet FRANCE
eu.service@volcom.com
Mon to Thu: 9h-13h and 14h-18h
Friday: 9h-13h and 14h-17h
+44 1634 540265

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Regardless of where the articles are delivered, Volcom undertakes to reimburse the customers for articles he wishes to return, under the terms and conditions set forth below for orders above £100.

During the 30 days following receipt, under certain conditions Volcom will reimburse an article which the customer does not find entirely satisfactory and in the currency used for payment.

Note: Volcom will refuse to accept any damaged, worn, soiled or incomplete articles (label and original packaging required). Once the returned article(s) have been received and processed by our Logistics department, a refund will be made as soon as possible, via the method of payment used to place the order.

Please contact the customer service: eu.service@volcom or over the phone here https://volcom-uk.myshopify.com/pages/support