What is a cookie?
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you.
What is the scope of cookies?
Cookies are used generally for different purposes, such as letting the user navigate between pages efficiently, implementing the user's preferences and generally improving their browsing experience, by customizing the Website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant and to his or her interests.
What cookies do we use?
Our Website uses several type of cookies for different purposes as better explained below in next section “Categories of cookies on volcom.eu website”. In particular we use:
A) Session cookies, which only last for the duration of a browsing session. They are usually used to facilitate the access to the services on our Website, to authenticate you when you are a registered member, and to remember what a user has put in his or her shopping basket, and
B) Persistent cookies, which last for more than one visit. They are used to remember a user’s preferences and actions within the Website. In this case, when a user returns to our Website, or visits sites that use the same cookies, the site reads the cookies and identifies the user’s browser.
Among these cookies it is possible to refer to:
C) First party cookies, which are supplied by the Website you are visiting, i.e. volcom.eu and can be read only by such site, for example, the cookies that maintain product in the shopping bag of a user while the user is still surfing the site. First party cookies can be either session or permanent cookies.
D) Third party cookies, which are meant to collect data in an anonymous way, for example analytics information, including browsing statistics. Other third party cookies are meant to track our visitors’ response to our online promotional activities. This technology uses information about your visits to our Website and third parties' sites on which we advertise, to deliver relevant advertisements. We also use this to learn which banner adverts bring users to our website. Third party cookies can be either session or permanent cookies.
Categories of cookies on volcom.eu site
The type of cookie used on our Website can fall under one of the categories below.
A - Technical Cookies
Technical cookies include navigation or session cookies, cookies analytics and functionality cookies. We do not need to seek your consent to use these cookies.
A.1: Navigation or Session Cookies
These cookies are strictly necessary session cookies essential to enable you to move around the Website and use its essential features, such as accessing secure areas of the website. These cookies include session authentication cookies. Without these cookies, necessary services such as shopping baskets or e-billing cannot be provided. We are able to identify you as being logged in to volcom.eu and to ensure that you are able to access the appropriate features. If you choose to disable these cookies, you will be unable to use our Website for ordering our products, but only for browsing. We also use a cookie to track that you have been informed of our use of profiling cookies and consented (if so) to it.
A.2: Functionality Cookies
Functionality cookies allow the Website to remember your online settings (such as your user name, language or location) and provide enhanced, more personalised features. These cookies can also be used to remember changes you made to text size, fonts and other parts of web page that you can customize. They may also be used to provide services you have asked for or to prevent you from receiving services you have already refused. These types of cookies may be first party or third party. Presently we only use first party cookies, and can be session or permanent. When you choose functionalities and services, you agree to our use of the related functionality cookie.
A.3: Analytics Cookies
At any time you can manage your preferences for performance cookies through your browser settings as per section 6 below, or by enabling/disable all third party cookies as per section 7 below.
B - Profiling Cookies
These cookies, which include advertising and targeting cookies, are used by Volcom, our advertising providers and/or third parties to offer you a customised browsing experience by delivering you advertisements that are relevant to you and your interests on third party websites. Cookies are used to identify your preferences and analyse your online interactions and transactions with us. This information is exclusively for the benefit of Volcom and will not be shared with any third party, except with Volcom service providers for the purpose of processing it on our behalf.
• Flash Cookies: We may also use local shared objects, known as Flash cookies, to store your preferences. The amount and type of information collected through Flash cookies and how they work is different from browser cookies. Please be aware that the browser's tools to manage cookies will not remove Flash cookies.
To disable flash cookies, please use the setting tool provided by Flashplayer.
• Pixel Tags: If you agreed to being tracked and/or profiled, we may use other tracking technologies (e.g. web beacons, clear gifs) in the communications we send to you. The purpose of these may be to learn about whether you have read or opened the email, whether you have interacted with any link, e.g. by clicking on it, and if so which ones. This information may be combined with other information we have gathered about you, to help us deliver more interesting communications to you, based on your browsing experience and shopping.
At any time, you can manage your preferences for advertising or targeting cookies through your browser settings as per section 6 below, or by enabling/disable all third party cookies as per section 7 below.
How to Manage Your Cookie Preferences
If you use multiple browsers (e.g. Internet Explorer, Google Chrome, Firefox, etc.) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.
How to disable third party cookies and advertising or targeting cookies on the volcom.co.uk site
You may learn how to disable third party cookies and advertising or targeting cookies on your computer by checking http://youronlinechoices.com/
How to contact us
If you want to know more about cookies, have any question or want to send us suggestions, please contact us at Volcom SAS, Baia Park, 1 Allée Belharra, 64600 Anglet (France), firstname.lastname@example.org.