According to your country, please click on the link to make a return with UPS:

 

Drop off the parcel to one of the below UPS Access Point locations:

UK: www.ups.com/dropoff?loc=gb_gb&WT.svl=PriNav

Belgium: www.ups.com/dropoff?loc=gb_be&WT.svl=PriNav

Netherlands: www.ups.com/dropoff?loc=gb_nl&WT.svl=PriNav

Sweden: www.ups.com/dropoff?loc=gb_se&WT.svl=PriNav

Luxembourg: www.ups.com/dropoff?loc=gb_lu&WT.svl=PriNav

Italy : www.ups.com/dropoff?loc=it_it&WT.svl=PriNav

Ireland : www.ups.com/dropoff?loc=gb_ie&WT.svl=PriNav

Finlande: www.ups.com/dropoff?loc=gb_fi&WT.svl=PriNav

Danemark : www.ups.com/dropoff?loc=gb_dk&WT.svl=PriNav

Portugal: www.ups.com/dropoff?loc=pt_pt&WT.svl=PriNav

OR Arrange a collection with UPS:

UK: https://wwwapps.ups.com/pickup/schedule?loc=gb_gb&WT.svl=PNRO_L1

Belgium: https://wwwapps.ups.com/pickup/schedule?loc=gb_be&WT.svl=PNRO_L1

Netherlands: https://wwwapps.ups.com/pickup/schedule?loc=gb_nl&WT.svl=PNRO_L1

Sweden: https://wwwapps.ups.com/pickup/schedule?loc=gb_se&WT.svl=PNRO_L1

Luxembourg: https://wwwapps.ups.com/pickup/schedule?loc=gb_lu&WT.svl=PNRO_L1

Italy: https://wwwapps.ups.com/pickup/schedule?loc=it_it&WT.svl=PNRO_L1

Ireland: https://wwwapps.ups.com/pickup/schedule?loc=gb_ie&WT.svl=PNRO_L1

Finlande: https://wwwapps.ups.com/pickup/schedule?loc=gb_fi&WT.svl=PNRO_L1

Danemark: https://wwwapps.ups.com/pickup/schedule?loc=gb_dk&WT.svl=PNRO_L1

Portugal: https://wwwapps.ups.com/pickup/schedule?loc=pt_pt&WT.svl=PNRO_L1

AND In case you need to get in touch with UPS, here are their contact details:

UK: www.ups.com/content/gb/en/contact/

Belgium: www.ups.com/content/be/en/contact

Netherlands: www.ups.com/content/nl/en/contact

Sweden: www.ups.com/content/se/en/contact

Luxembourg: www.ups.com/content/lu/en/contact

Italy: www.ups.com/content/it/it/contact

Ireland: www.ups.com/content/ie/en/contact

Finlande: www.ups.com/content/fi/en/contact

Danemark: www.ups.com/content/dk/en/contact

 Portugal: www.ups.com/content/pt/pt/contact

You have then one month to drop off the package or organize a return with UPS, after what the label will no longer be valid.